01 / OVERVIEW
Our commitment to your privacy.
Rio Grande Marketing Group (“RGMG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit riograndemarketing.com, submit a form, contact us, or interact with our digital services.
02 / INFORMATION
Information we collect.
Information you provide
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Business or company name
- Information submitted through contact forms
- Details about your marketing, website, advertising, or business needs
- Any other information you choose to provide
Information collected automatically
We may also automatically collect certain technical information when you visit or interact with our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages viewed
- Time spent on the website
- General geographic information
- Website interaction and performance data
03 / USE
How we use information.
We may use the information we collect to:
- Respond to inquiries and contact requests
- Provide information about our services
- Prepare proposals, estimates, or project recommendations
- Communicate with current and prospective clients
- Provide and improve our marketing and digital services
- Improve the functionality, performance, security, and usability of our website
- Analyze website traffic and user behavior
- Measure advertising and marketing performance
- Prevent spam, fraud, misuse, or security issues
- Maintain internal business records
- Comply with applicable legal obligations
Contact form submissions
When you submit information through a contact form on our website, we may collect the information you provide so that we can respond to your request, discuss potential services, or communicate with you about your business needs.
Please do not submit confidential or sensitive information through our website unless specifically requested.
04 / TECHNOLOGY
Cookies and third-party providers.
Cookies and similar technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with the website and to improve our services.
These technologies may be used for purposes including:
- Website functionality
- Analytics
- Performance measurement
- Audience insights
- Advertising measurement
- Marketing and remarketing
Third-party services used on our website may also place or access cookies or similar technologies according to their own privacy policies.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Third-party service providers
We may use third-party analytics, advertising, hosting, CRM, communication, or marketing platforms to operate our website, manage inquiries, measure performance, and improve our services.
These providers may process limited information on our behalf or according to their own privacy policies.
Depending on the tools used on the website, these providers may include platforms such as Google, Meta, hosting providers, analytics services, email platforms, or other technology vendors.
05 / SHARING
How information may be shared.
We may share information when reasonably necessary to operate our business or provide our services.
This may include sharing information with:
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing platforms
- CRM and communication platforms
- Contractors or service providers assisting RGMG
- Professional advisors
- Government authorities or regulatory bodies when legally required
We may also disclose information when necessary to:
- Comply with applicable law
- Respond to legal requests
- Protect the rights or property of RGMG
- Protect the safety of users, clients, or others
- Prevent fraud, abuse, or security threats
Third-party links
Our website may contain links to third-party websites, social media platforms, or external services.
RGMG is not responsible for the privacy practices, security, availability, or content of websites or services operated by third parties.
We encourage you to review the privacy policies of any third-party services you use.
06 / PROTECTION
Security and retention.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Data retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide services
- Maintain client or business records
- Fulfill contractual obligations
- Resolve disputes
- Meet legal or regulatory requirements
- Protect our legitimate business interests
Information that is no longer reasonably necessary may be deleted, anonymized, or retained where required by law.
07 / YOUR RIGHTS
Your privacy choices and rights.
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to personal information we maintain about you
- Correction of inaccurate or incomplete information
- Deletion of certain personal information
- Information about how your personal information is used
- Information about categories of third parties with whom information may be shared
- Withdrawal of certain permissions
- Opt-out from certain marketing communications
To submit a privacy-related request, contact us at contact@riograndegrp.com.
We may need to verify your identity before processing certain requests.
Marketing communications
If you receive promotional or marketing communications from RGMG, you may request to stop receiving them at any time.
You may unsubscribe by:
- Using an unsubscribe option included in the communication, when available
- Contacting us directly at contact@riograndegrp.com
Please note that we may still send transactional, project-related, administrative, or service-related communications when necessary.
08 / ADDITIONAL TERMS
Additional provisions.
Children’s privacy
Our website and services are intended primarily for businesses and adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we may take reasonable steps to delete it.
International visitors
If you access our website from outside the United States, please be aware that information may be processed or stored in the United States or other locations where our service providers operate.
Data protection laws in those locations may differ from the laws in your country or region.
Business transfers
If RGMG is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information collected through the website may be transferred as part of that transaction, subject to applicable law.
09 / UPDATES
Changes to this policy.
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Technology
- Business practices
- Legal or regulatory requirements
When changes are made, the updated version will be posted on this page with a revised effective date.
We encourage visitors to review this Privacy Policy periodically.
10 / CONTACT
Questions or privacy requests?
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact: